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What you can do

  1. Look together at what the box might contain and what it costs in real money.
  2. Ask: Would you still buy this box if you did not get the rare item? The purchase may give your child a different item from the one they want.
  3. Work out the total cost of buying several boxes. Set a limit beforehand or choose to avoid purchases with random rewards.

Avoid

  • Listen first, without blaming or shaming your child.
  • Do not forward private messages, intimate images or explicit screenshots.
  • No app can protect against everything. Do not promise that it can.

For parents

Make clear that your child can get help even if they have broken an agreement.

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  1. Make clear that your child can get help even if they have broken an agreement.
  2. Ask what happened without pushing for every detail.
  3. Help end contact if needed and find someone you can ask for advice.