What you can do
- Look together at what the box might contain and what it costs in real money.
- Ask: Would you still buy this box if you did not get the rare item? The purchase may give your child a different item from the one they want.
- Work out the total cost of buying several boxes. Set a limit beforehand or choose to avoid purchases with random rewards.
Avoid
- Listen first, without blaming or shaming your child.
- Do not forward private messages, intimate images or explicit screenshots.
- No app can protect against everything. Do not promise that it can.
For parents
Make clear that your child can get help even if they have broken an agreement.
Read more
- Make clear that your child can get help even if they have broken an agreement.
- Ask what happened without pushing for every detail.
- Help end contact if needed and find someone you can ask for advice.
