What can parents see?
Sprout does not automatically show a parent their child’s messages, photos or location. See together what apps save, what a parent code opens and who can read the saved information.
No hidden monitoring
Your child’s messages, photos and location are not automatically sent to you.
Read more about sharing
Messages and photos
Safe Keyboard’s message check processes text on the device and does not save it when the app reloads. Safe Camera does not send photos to parents. Your child chooses whether to save an edited copy.
What Sprout does not share
Sprout does not monitor other apps, continuously share your child’s location or make hidden recordings. Information saved in Family is not automatically shared with school.
Others can read saved agreements
This applies in the same app and browser profile.
Read more about access
Agreements and contacts
People using the same app in the same browser profile can read the information saved there. Agree with your child on what to keep and who may see it.
Accounts and budget messages
Budget messages can be shared; parent codes are separate from the account.
Read more about accounts
Your Sprout account
My apps remembers which apps you have chosen. Parent codes are separate from the account. The account does not receive a full copy of what you save in each app. If you save a new over-budget purchase in Gaming, the parent account can receive a message under Account → Messages in My apps. This also applies when you change the purchase’s game, amount, date or month. This applies only to linked child access or the parent account’s own entries. Independent accounts (15+) do not send to parents. Internal identifiers link the message to the account and device. It contains the game, amount, purchase date (or month if no date was entered), budget and overspend, recording and receipt times, and the child’s device name or the label Your account. Free notes and the purchase’s free-text title are not sent. Pending messages stay in a local sending queue and can be retried for up to seven days after they are recorded. A server receipt means the message is saved on the account, not that it has been read. Later changes or deletion of the purchase do not alter an already saved message. Sprout does not retrieve bank data or purchases from games or scan old purchases automatically. A budget message does not prove that a purchase lacked permission. There is no push or email, and Sprout does not block payments. The child’s messages, photos and location are not automatically shared. Budget messages are stored privately in Supabase. Messages and related retry identifiers more than 90 days old are cleared during later use of the message feature. This is not guaranteed deletion exactly after 90 days.
Calendar information
Calendar shows a 30-day window for your account and the child access you manage. It saves activity type, time, duration and status. Automatic recording of new Sprout timers and completed tasks is off. A parent must enable it for child access. Adults can always enter time manually, including YouTube time. These are your own entries; Sprout does not monitor the phone or YouTube. Change opt-ins and delete entries in Calendar → Settings. Existing app data is not imported automatically. The 30-day window is not a deletion deadline.
The code opens the app’s parent area
Safe Browser and Sprout-chat each have their own code.
Read more about codes
Safe Browser
The parent code lets you change rules and read your child’s requests in Safe Browser. It does not show what your child reads in other apps or browsers.
Sprout-chat
Sprout-chat is available in the web test. Two people can exchange text messages; the second participant joins through an invitation. On the device where the chat was created, an adult with the parent code can pause the chat, remove the contact or delete the room. Code access expires after no more than 10 minutes. The code does not verify who the child’s legal parent is.
How Safe Browser saves information
Rules and requests are saved in a separate, private area on the server. The cookie recognises the device but does not give access to the parent area. That requires the parent code.
Delete information in Safe Browser
Open Data og forældrekode (Data and parent code), then choose Slet Browser-data (Delete Browser data). Enter the current code and confirm. This deletes the contents of your area on the server. A deletion marker and the time of deletion are kept. Delete bookmarks on the device and downloaded files separately.
How the chat saves messages
The chat saves text in a separate, private Vercel Blob store in Frankfurt (fra1). Automatic cleanup runs every hour.