What you can do
- Tell your child you will help and listen without blaming them.
- Do not forward the image.
- Note the username, platform, time and what happened so you can explain the incident without sharing the image.
Avoid
- Listen first, without blaming or shaming your child.
- Do not forward private messages, intimate images or explicit screenshots.
- No app can protect against everything. Do not promise that it can.
For parents
Make clear that your child can get help even if they have broken an agreement.
Read more
- Make clear that your child can get help even if they have broken an agreement.
- Ask what happened without pushing for every detail.
- Help end contact if needed and find someone you can ask for advice.