What you can do
- Ask which app the person suggests and why they want to move the conversation.
- Find out whether your child also knows the person offline.
- Agree when your child should ask an adult before moving a conversation to another app.
Avoid
- Listen first, without blaming or shaming your child.
- Do not forward private messages, intimate images or explicit screenshots.
- No app can protect against everything. Do not promise that it can.
For parents
- Make clear that your child can get help even if they have broken an agreement.
- Ask what happened without pushing for every detail.
- Help end contact if needed and find someone you can ask for advice.