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What you can do

  1. Discuss how money staked on a bet can be lost. Ask what your child thinks when an advert shows winnings or offers a bonus.
  2. Review how to stop access and further payments on the devices and accounts your child uses. Check the settings you choose on your child’s device.
  3. If your child is trying to win back lost money, help stop further payments and seek advice. An agreement in Sprout does not block a website or payment.

Avoid

  • Listen first, without blaming or shaming your child.
  • Do not forward private messages, intimate images or explicit screenshots.
  • No app can protect against everything. Do not promise that it can.

For parents

Make clear that your child can get help even if they have broken an agreement.

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  1. Make clear that your child can get help even if they have broken an agreement.
  2. Ask what happened without pushing for every detail.
  3. Help end contact if needed and find someone you can ask for advice.